> For the complete documentation index, see [llms.txt](https://help.doctorlogic.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.doctorlogic.com/docs/add-ons/managed-social-media/facebook-alert.md).

# Facebook Alert 🚨

Scammers have been sending messages to Facebook Business/Community Page owners, falsely claiming that their pages have been disabled.

As we see accounts falling victim to facebook hackers, it's important to be prepared and stay aware. Many hackers are posing as Facebook Business Support, even using the META logo as their profile picture. They claim that your FB Page will be disabled if you don't "verify this account" by clicking on the link they provide in their message.&#x20;

**Reminder to never interact with suspicious messages, links or attachments.**

​.............................................................................................................

Facebook hackers may contact you through email or FB Messenger.

🚫 Here is an example of a **hacker** posing as Facebook Business Support via Facebook Messenger:

![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyFRLmBPskerYk6GoPR4%2Fuploads%2Fz94HWNg2vqsLDasiOjz2%2FFB%20Hacker.jpg?alt=media\&token=6659c818-f1b2-477d-8865-55b2e891128c)

.............................................................................................................

✅ Here is an example of a **true** META Support Messenger account:![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyFRLmBPskerYk6GoPR4%2Fuploads%2FzhoWD6fUojfzZ6dmwEgc%2FMETA%20Messenger.jpg?alt=media\&token=def9b078-8052-4709-b268-231ce3d62b97)

* *META Business Support will always indicate 'Business Chat' under their name*&#x20;
* *Show proof of blue Verification Checkmark*&#x20;

.............................................................................................................

🚫 Here is an example of a **hacker** posing as META via email:&#x20;

<figure><img src="https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyFRLmBPskerYk6GoPR4%2Fuploads%2FvpQEtHkfC0FnLQp6VnJZ%2FMETA%20hacker%20email.jpg?alt=media&#x26;token=efbc67be-1fc2-46b5-bdc9-dc68bf777e58" alt=""><figcaption></figcaption></figure>

* *You can confirm this email is fake by paying close attention to the email address it was sent from*

.............................................................................................................

✅ Here is an example of a **true** Facebook Support email address:

![](https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FqyFRLmBPskerYk6GoPR4%2Fuploads%2FkZhlULUpyat11N5Zx2bL%2FScreenshot%20at%20Oct%2024%2013-54-57.png?alt=media\&token=e760a61b-23c4-4aaa-a04f-9a063280b566)

* *Facebook's email address will end in **@support.facebook.com***

🤝 Additional META/Facebook assistance: [Policies and Reporting](https://www.facebook.com/help/1216349518398524)


---

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