Qualifying Managed Chat Leads

What is a qualifying lead?

When it comes to new opportunities, we want to ensure that you and your facility only receive the most quality leads. That's why if your new lead, or opportunity, does not meet these 4 qualities, you will able to dispute it.

  • Name

  • Procedure

  • Phone Number

  • Email

If you receive any lead or opportunity that does not have all of these 4 qualities, you are able to dispute it for up to 3 business days afterward.

To dispute a lead, please log into your DoctorLogic Portal, click on the Opportunities menu item, and then select the specific lead in question. If it says "NOT BILLABLE"-- you're good to go! If it says "BILLABLE", for 72 hours after the lead, the red "Dispute" button will be available.

pageDispute a Managed Chat lead

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