# Dispute a Managed Chat lead

The 4 qualifying facts for a lead are: 

* Name
* Procedure
* Phone Number
* Email

If you receive a lead that does not have 1 of these qualifying factors, you are welcome to dispute it. 

To dispute a lead, follow these simple steps:

* Log In to your [Admin Dashboard ](https://admin.doctorlogic.com/)
* On the Left Hand Side, select "**Opportunities**"
* Find the chat lead that you wish to dispute 
* Above the Chat Box, select "Dispute"

#### The Dispute button will only be available for 72 hours after the lead was submitted.

*\*Please Note: Each dispute will need to be verified by our team.\**