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Dispute a Managed Chat lead

Last updated 11 months ago

The 4 qualifying facts for a lead are:

  • Name

  • Procedure

  • Phone Number

  • Email

If you receive a lead that does not have 1 of these qualifying factors, you are welcome to dispute it.

To dispute a lead, follow these simple steps:

  • Log In to your

  • On the Left Hand Side, select "Opportunities"

  • Find the chat lead that you wish to dispute

  • Above the Chat Box, select "Dispute"

The Dispute button will only be available for 72 hours after the lead was submitted.

*Please Note: Each dispute will need to be verified by our team.*

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