# Logging Into DoctorLogic ## Accessing DoctorLogic **You can log into DoctorLogic by visiting** [**https://admin.doctorlogic.com**](https://admin.doctorlogic.com)**.** We recommend bookmarking the login URL so you can access it quickly. ## Google Accounts We utilize [Google's identity services](https://developers.google.com/identity/) to authenticate and validate your access to DoctorLogic. This means that each time you access DoctorLogic, you'll need to first verify your identity/login credentials with Google. This independent verification helps keep DoctorLogic safe and secure. This also means you won't need to keep track of a separate username & password for DoctorLogic. Don't worry! Google's identity services use a technology called [OAuth 2.0](https://en.wikipedia.org/wiki/OAuth) which allows us to verify your identity with Google without having access to your password or anything else stored in your Google Account. ### Finding Your Google Account email address Most users already have a Google Account. A Google Account can also be a "Gmail" account, but it doesn't have to be. Some Google Accounts use a regular email address. To determine the Google Account email [go here](https://myaccount.google.com/email). Once you've identified the correct Google Account email, let our team know so we can grant you access to DoctorLogic. See *Account Permissions* below. ![](https://2741824567-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LAUTtHOF4cY8fyDoNkF%2F-LAZBZ1DpVB7oV_M4b_P%2F-LAZCJUo1gt6-GdV0UVC%2Fa68d8b9-google-account-email.png?alt=media\&token=1f2232ac-5b8e-4955-bbd1-e49edab7de3a) ## Creating A New Google Account If you never had a Google Account or wish to setup a new one, follow these steps. **To signup for a Google Account using your current email address (recommended)** [go here](https://accounts.google.com/SignUpWithoutGmail?). {% hint style="info" %} Need help? Here's a video walkthrough. [Click to view.](https://share.vidyard.com/watch/mUapG4HHxyk4pz8QT73dxi) {% endhint %} To signup for a Google Account and make a new Gmail email account, [go here](https://accounts.google.com/SignUp). ## Account Permissions DoctorLogic is serious about security. As a result, we employ state-of-the-art security monitoring and prevent unauthorized access to the platform. When we setup a new user account, our team will grant your account permissions to manage one or more sites on DoctorLogic. If you think you need additional permissions or have questions about your existing permissions, contact support. ## Troubleshooting Common Login Issues Having trouble signing in? Don't worry, we can help! **❓Do you have a Google Account?** If not, follow the steps above to setup a new one, then contact support to have them grant your account permission to access DoctorLogic. **❓Does your Google Account have permission to access DoctorLogic?** Please contact support by emailing and request account permissions. **😠 I'm not able to log into DoctorLogic** Open a private browser window (Incognito) and try logging into [Google](https://accounts.google.com/signin/v2/identifier). If you *can't* log into Google, than it's likely your Google Account email address or password may be wrong. It's also possible that your account was locked by Google because of suspicious activity. If you *can* login to Google, but are still having issues logging into DoctorLogic, it could be related to permissions, cookies, caching, or something else affecting your browser. In this case, contact support by emailing for further assistance. **πŸ˜• I forgot my Google Account email address** Use [Google's Username recovery process](https://accounts.google.com/signin/usernamerecovery) to find the login/email address for your account. **😟 I forgot my Google password** Use [Google's password recovery process](https://accounts.google.com/signin/recovery) to reset the password on your account. **😑 I can't log in. Nothing I've tried works.** Please contact support by emailing for further assistance.